Women/Men Levels I & II.
Hope Haven has 60 beds for Men Levels I & II and 30 beds for Women Levels I & II. This program requires a 6 month commitment. After admissions and assessment, new Hope Haven residents are required to:

• Attend a two-week new resident orientation session
• Attend a minimum of four self-help group meetings per week
• Receive individual and group counseling sessions as scheduled
• If applicable, participate in a recommended Hope Haven vocational training program
• Upon training completion, become employed full-time and pay resident fees or, if disabled, volunteer and/or attend school

Levels III
The Level III program provides extended aftercare services for residents for a maximum of 18 months. This program offers continuing support services for up to 60 women and men seeking to continue building a firm recovery foundation. Residents in this program are expected to:

• Stay in this program for a minimum of nine months with a maximum stay of 18 months
• Be gainfully employed or a full-time student working part-time
• Attend a minimum of three self-help group meetings per week
• Attend individual and group counseling sessions as scheduled
• Actively work on goals associated with post-Hope Haven independent living

Families Levels I & II
This program serves single parents with children, married couples with children and married couples.  Upon admission into this program, residents are placed in on-site apartment units. Participants in the Families Program:

• Attend parenting classes
• Receive family and individual counseling
• Participate in specialized life skill training and development
• Receive affordable housing referrals upon program completion

Level IV Independent Living
The Level IV Independent Living Program is located away from the Villages campus and provides affordable and permanent housing for graduates of Hope Haven. Currently, this program houses only men and is intended for residents who are independent, but still require affordable housing in a substance-free environment.

Vocational Training
Hope Haven's vocational training programs provide residents with the skills they need to re-enter the workforce, gain confidence to succeed, and become economically independent while maintaining recovery. Our vocational training programs also provide services to the community. Training programs include:

• Catering: Hope Haven catering provides full service catering for weddings, special events, and business meetings. For more information contact Thomas Mora at catering@hopehaveninc.org or 704-372-8809 ext. 274.
• ServSafe®® Certification classes: ServSafe®® is a registered trademark of the National Restaurant Association Educational Foundation, and used under license by National Restaurant Association Solutions, LLC a wholly owned subsidiary of the National Restaurant Association. The ServSafe® program is recognized by professionals internationally as the industry's standard of excellence in food safety. It is also one of the programs recognized by the North Carolina Division of Environmental Health as being approved for two educational points on health inspections of food service establishments. This certification improves the employability of Hope Haven clients.
• Commercial Laundry:  Residents learn specialized laundry skills in fabric care, operating a commercial press and proper delivery service. Hope Haven provides linen services for many local caterers and rental companies.  Personal laundry services are also available for a nominal fee.  For pricing and more information please contact mparker@hopehaveninc.org
• Food Service: Food preparation of over 400 meals per day.
• Building Maintenance: Grounds keeping, interior/exterior building repairs, routine maintenance.

Resident Services
Hope Haven's resident services provide residents with the tools to become successful and economically independent members of the community. Highlights include:

• On-site job fairs and job bank
• Job readiness workshops
• Money management workshops
• Housing and Employment referrals
• On-site library and computer lab
• On-site GED and ABLE reading programs